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Mortgagee Clause (Homeowners Insurance)

Created On: 08/14/2026 in Escrow, Tax & Insurance

What is the mortgagee clause? If you're changing home insurance companies, you'll need to provide our mortgagee clause for your new policy. This lets your insurance provider know where to send premium notices, bills, and claim information/funds...
Go Paperless

Created On: 09/16/2025
Accessing Statements Online

Created On: 09/04/2025 in Go Paperless

Here's how to find statements and other select communications online: Log into your online account Go to Documents Click or tap the type of document you're looking for (e.g., Taxes or Escrow) to see the statements available Click or tap the...
How to Enroll

Created On: 09/04/2025 in Go Paperless

You can enroll online in a few quick clicks! Here's how: Log into your online account. Go to Documents and click Manage Delivery Preferences . Next to Escrow statements plus other routine servicing communications, check the Email box an...
E-Delivery Options

Created On: 09/04/2025 in Go Paperless

Electronic delivery is available for the following communications: Monthly mortgage/account statements Provide information about payments due, account summary, and recent transactions. Year-end statements Depending on your loan/accoun...
Escrow Basics

Created On: 02/11/2025 in Escrow, Tax & Insurance

What is an escrow account? Think of it like a savings account dedicated to the tax and/or insurance expenses required for your property—and as your loan servicer, we help you manage it. Depending on the terms of your mortgage, your escrow account m...
Homeowners (Hazard) Insurance

Created On: 02/11/2025 in Escrow, Tax & Insurance

I have a new homeowners insurance policy. Do I need to send it to you? Yes, you need to inform of any changes in your insurance policy. You can send your new policy to us online at . It's quick and easy! Alternatively, you can fax the policy...
Property Taxes

Created On: 02/11/2025 in Escrow, Tax & Insurance

I just received a property tax bill and have an escrow account. Do I need to send it to you? Yes, if you have an escrow account set up for your property taxes and you have received a tax bill, please email a copy to us so we can ensure timely...
Home Insurance Claims

Created On: 02/11/2025 in Escrow, Tax & Insurance

What do I need to do if my home has been damaged? Here’s what you need to do first: Contact your hazard insurance company to file a claim. Begin the claims process with : Call  833.253.1133 , and w e'll let you know what is re...
Escrow, Tax & Insurance

Created On: 02/11/2025