Updated Articles

  1. Escrow, Tax & Insurance

  2. Homeowners (Hazard) Insurance

    I have a new homeowners insurance policy. Do I need to send it to you? Yes, you need to inform of any changes in your insurance policy. You can send your new policy to us online at . It's quick and easy! Alternatively, you can fax the policy...
  3. Go Paperless

  4. How to Enroll

    You can enroll online in a few quick clicks! Here's how: Log into your online account. Go to Documents and click Manage Delivery Preferences . Next to  Escrow statements plus other routine servicing communications,  check the Email box an...
  5. Accessing Statements Online

    Here's how to find statements and other select communications online: Log into your online account Go to Documents Click or tap the type of document you're looking for (e.g., Taxes or Escrow) to see the statements available Click or tap the...
  6. Property Taxes

    Property Taxes – Escrow If you have an escrow account set up to pay your property taxes and receive a bill from your taxing authority, please send a tax copy at your earliest convenience: Property Taxes – Non-Escrow If you do not have an es...
  7. Contact Us

  8. Home Insurance Claims

    What do I need to do if my home has been damaged? Here’s what you need to do first:   Contact your hazard insurance company to file a claim.   Begin the claims process with : Call  833.253.1133 , and w e'll let you know what is re...
  9. Mortgagee Clause (Homeowners Insurance)

    What is the mortgagee clause? If you're changing home insurance companies, you'll need to provide our mortgagee clause for your new policy. This lets your insurance provider know where to send premium notices, bills, and claim information/funds...
  10. E-Delivery Options

    Electronic delivery is available for the following communications:  Monthly mortgage/account statements Provide information about payments due, account summary, and recent transactions.  Year-end statements Depending on your loan/accoun...