Updated Articles

11. Homeowner's/Hazard Insurance

    Last Updated: 02/11/2025 in Escrow, Tax & Insurance
    I have a new homeowners insurance policy. Do I need to send it to you? Yes, you need to inform us of any changes in your insurance policy. You can send your new policy to us online at . It's quick and easy! Alternatively, you can fax the policy...

12. Payments and Payoffs

    Last Updated: 01/22/2025

13. Ways to Pay

    Last Updated: 01/22/2025 in Payments and Payoffs
    How can I make payments? We offer a variety of quick and easy payment options. Choose the way that is most convenient for you: Online via our website or app Set up autopay (recurring monthly ACH drafts) online or by phone Call to set up bud...

14. Other Correspondence

    Last Updated: 01/22/2025 in Contact Us
    Other Correspondence PO Box 4638 Englewood, CO 80155 Designated Address for Notices of Error & Information Requests PO Box 3398 Englewood, CO 80155

15. Getting Started

    Last Updated: 01/21/2025 in Newly Closed Loans
    Congratulations on your recent closing! We are happy to continue serving you. Our goal is to make homeownership easy and convenient, every step of the way  As your servicer, you can expect us to:   Send statements. Receive and apply yo...

16. Newly Closed Loans

    Last Updated: 01/21/2025

17. Online Access

    Last Updated: 01/21/2025

18. How to Register Online

    Last Updated: 01/21/2025 in Online Access
    How can I access my mortgage online? Registering online is quick and easy. Here's how: Click LOGIN above or in the sidebar.  Click Register Your Account . Enter your last name, SSN or EIN/TIN, date of birth, and email address (all fields a...

19. Property Taxes

    Last Updated: 01/07/2025 in Contact Us
    Property Taxes – Escrow If you have an escrow account set up to pay your property taxes and receive a bill from your taxing authority, please send a tax copy at your earliest convenience: Property Taxes – Non-Escrow If you do not have an escr...

20. Home Insurance

    Last Updated: 01/07/2025 in Contact Us
    Home Insurance If you have a new insurance policy, please send the new policy documents to us as follows: Online (it’s quick and easy!):   By mail: ISAOA / ATIMA PO Box 961254 Fort Worth, TX 76161 If you have an escrow account set up to ...

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