Updated Articles | NewDay USA - Homeowner Learning Center

Escrow, Tax & Insurance

Last Updated: 04/04/2025
Claims

Last Updated: 02/11/2025 in Escrow, Tax & Insurance

What do I need to do if my home has been damaged? Here’s what you need to do first: Contact your hazard insurance company to file a claim. Call us at  833.253.1133 , and w e'll let you know what information is required to d...
Homeowner's/Hazard Insurance

Last Updated: 02/11/2025 in Escrow, Tax & Insurance

I have a new homeowners insurance policy. Do I need to send it to you? Yes, you need to inform us of any changes in your insurance policy. You can send your new policy to us online at . It's quick and easy! Alternatively, you can fax the policy...
Escrow Basics

Last Updated: 02/11/2025 in Escrow, Tax & Insurance

What is an escrow account? Think of it like a savings account dedicated to the tax and/or insurance expenses required for your property—and as your loan servicer, we help you manage it. Depending on the terms of your mortgage, your escrow account m...
Property Taxes

Last Updated: 02/11/2025 in Escrow, Tax & Insurance

I just received a property tax bill and have an escrow account. Do I need to send it to you? Yes, if you have an escrow account set up for your property taxes and you have received a tax bill, please email a copy to us so we can ensure timely p...
Payments and Payoffs

Last Updated: 01/22/2025
Ways to Pay

Last Updated: 01/22/2025 in Payments and Payoffs

How can I make payments? We offer a variety of quick and easy payment options. Choose the way that is most convenient for you: Online via our website or app Set up autopay (recurring monthly ACH drafts) online or by phone Call to set up bud...
Other Correspondence

Last Updated: 01/22/2025 in Contact Us

Other Correspondence PO Box 4638 Englewood, CO 80155 Designated Address for Notices of Error & Information Requests PO Box 3398 Englewood, CO 80155
Contact Us

Last Updated: 01/22/2025
Getting Started

Last Updated: 01/21/2025 in Newly Closed Loans

Congratulations on your recent closing! We are happy to continue serving you. Our goal is to make homeownership easy and convenient, every step of the way As your servicer, you can expect us to: Send statements. Receive and apply yo...