NewDay USA - Homeowner Learning Center
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Table of Contents
Table of Contents
Refine
Go Paperless
LOG IN OR REGISTER
Contact Us
Newly Closed Loans
Payments and Payoffs
Online Access
Year-End Statements
Escrow, Tax & Insurance
Escrow Statement FAQs
Disaster Claims & Assistance
Financial Hardship
Get a New Loan or Refinance
Home
Glossary
Go Paperless
E-Delivery Options
How to Enroll
Accessing Statements Online
Intro
LOG IN OR REGISTER
Contact Us
Newly Closed Loans
Payments and Payoffs
Online Access
Year-End Statements
Year-End Statement Basics
Receiving My Statement
Accessing Statements Online
Tax Deductions
Who to Contact
Escrow, Tax & Insurance
Escrow Basics
Homeowners (Hazard) Insurance
Home Insurance Claims
Property Taxes
Mortgagee Clause (Homeowners Insurance)
Escrow Statement FAQs
Disaster Claims & Assistance
Financial Hardship
We're Here to Support You
Mortgage Assistance Options
How to Request Mortgage Assistance
Additional Resources
Gracefully Exiting Your Loan
Get a New Loan or Refinance
Updated Articles
Escrow, Tax & Insurance
Last Updated: 09/08/2026
Homeowners (Hazard) Insurance
Last Updated: 09/08/2026
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Escrow, Tax & Insurance
I have a new homeowners insurance policy. Do I need to send it to you? Yes, you need to inform of any changes in your insurance policy. You can send your new policy to us online at . It's quick and easy! Alternatively, you can fax the policy...
Go Paperless
Last Updated: 09/08/2026
How to Enroll
Last Updated: 09/08/2026
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Go Paperless
You can enroll online in a few quick clicks! Here's how: Log into your online account. Go to Documents and click Manage Delivery Preferences . Next to Escrow statements plus other routine servicing communications, check the Email box an...
Accessing Statements Online
Last Updated: 09/08/2026
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Go Paperless
Here's how to find statements and other select communications online: Log into your online account Go to Documents Click or tap the type of document you're looking for (e.g., Taxes or Escrow) to see the statements available Click or tap the...
Property Taxes
Last Updated: 09/03/2026
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Contact Us
Property Taxes – Escrow If you have an escrow account set up to pay your property taxes and receive a bill from your taxing authority, please send a tax copy at your earliest convenience: Property Taxes – Non-Escrow If you do not have an es...
Contact Us
Last Updated: 09/03/2026
Home Insurance Claims
Last Updated: 08/18/2026
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Escrow, Tax & Insurance
What do I need to do if my home has been damaged? Here’s what you need to do first: Contact your hazard insurance company to file a claim. Begin the claims process with : Call  833.253.1133 , and w e'll let you know what is re...
Mortgagee Clause (Homeowners Insurance)
Last Updated: 08/14/2026
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Escrow, Tax & Insurance
What is the mortgagee clause? If you're changing home insurance companies, you'll need to provide our mortgagee clause for your new policy. This lets your insurance provider know where to send premium notices, bills, and claim information/funds...
E-Delivery Options
Last Updated: 08/13/2026
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Electronic delivery is available for the following communications: Monthly mortgage/account statements Provide information about payments due, account summary, and recent transactions. Year-end statements Depending on your loan/accoun...
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